Victrix has
combined the best practices of business process orientation,
object orientation, quality management, and IT architecture
to develop a distinctive methodology for delivering value
in all our services on a consistent and repeatable manner.
We use a Six Steps approach described below to deliver
superior value to our clients in all our integration, applications,
IT operations, validation, and outsourcing services.
Step 1: Discovery for Requirements Capture
We begin with identifying all stakeholders who are affected
by the modified processes and systems. We then work with
stakeholders to model performance from the perspective
of different stakeholders, to agree upon ideal SLAs (service
level agreements). SLAs are then negotiated again to take
into account resource constraints. An important benefit
of this step is the buy-in for the project from all the
stakeholders, which provides legitimacy to the project
and ensures project success. We use this step to establish
rich communication channels to manage expectations, communicate
project progress, and provide quality assurance.
Step 2: Architecting IT Landscape
We help our client visualize an architecture for the IT
landscape of the enterprise to identify the corner stones
of the infrastructure. This step also helps our client
identify which systems need to be in-house and which systems
can be outsourced.
Step 3: Reuse of Existing Processes, Systems, Skills
Victrix works diligently with the clients to maximize
reuse of existing processes, systems, people, and skills
to extract maximum value from the existing investments
on the processes and systems.
Step 4: Prepare Stakeholders for Change
A gap analysis with the intended IT landscape can then
help the client in preparing the stakeholders for the need
to build new systems and possibly replace the old systems
in favor of the new generation systems. Our approach includes
first building integration infrastructure such as EAI,
web portals, and business process orientation. Such an
integration focus allows for interoperation of old and
new systems to implement and improve business processes.
We have developed distinctive change management processes
to allow the stakeholders of older systems to drive the
pace of change by empowering them.
Step 5: Service-based, Component-based Architecture for
Processes and Systems
Victrix uses state-of-the-art architecture practices such
as service-based and component-based architecture, to deliver
high scalability, flexibility, and throughput from the
systems implemented by us. Such an architectural approach
retains flexibility to adapt well to rapidly evolving business
requirements, thereby enabling our clients to use outsourcing
options aggressively to realize accelerated cost savings.
Step 6: SLA based Quality Assurance in Systems Development
and Operations
The real value from any system is communicating to the
stake holders that the system is indeed delivering the
promised value. The process of establishing SLAs help stakeholders
in having a realistic expectations of system performance.
By focusing system development and operations efforts on
SLAs ensure that we stay close to customer requirements
in all our architectural, developmental and operational
tasks.
By applying the above six steps, our approach ensures
consistently high quality and proven cost savings.
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