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Approach

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Approach

Victrix has combined the best practices of business process orientation, object orientation, quality management, and IT architecture to develop a distinctive methodology for delivering value in all our services on a consistent and repeatable manner. We use a Six Steps approach described below to deliver superior value to our clients in all our integration, applications, IT operations, validation, and outsourcing services.

Step 1: Discovery for Requirements Capture

We begin with identifying all stakeholders who are affected by the modified processes and systems. We then work with stakeholders to model performance from the perspective of different stakeholders, to agree upon ideal SLAs (service level agreements). SLAs are then negotiated again to take into account resource constraints. An important benefit of this step is the buy-in for the project from all the stakeholders, which provides legitimacy to the project and ensures project success. We use this step to establish rich communication channels to manage expectations, communicate project progress, and provide quality assurance.

Step 2: Architecting IT Landscape

We help our client visualize an architecture for the IT landscape of the enterprise to identify the corner stones of the infrastructure. This step also helps our client identify which systems need to be in-house and which systems can be outsourced.

Step 3: Reuse of Existing Processes, Systems, Skills

Victrix works diligently with the clients to maximize reuse of existing processes, systems, people, and skills to extract maximum value from the existing investments on the processes and systems.

Step 4: Prepare Stakeholders for Change

A gap analysis with the intended IT landscape can then help the client in preparing the stakeholders for the need to build new systems and possibly replace the old systems in favor of the new generation systems. Our approach includes first building integration infrastructure such as EAI, web portals, and business process orientation. Such an integration focus allows for interoperation of old and new systems to implement and improve business processes. We have developed distinctive change management processes to allow the stakeholders of older systems to drive the pace of change by empowering them.

Step 5: Service-based, Component-based Architecture for Processes and Systems

Victrix uses state-of-the-art architecture practices such as service-based and component-based architecture, to deliver high scalability, flexibility, and throughput from the systems implemented by us. Such an architectural approach retains flexibility to adapt well to rapidly evolving business requirements, thereby enabling our clients to use outsourcing options aggressively to realize accelerated cost savings.

Step 6: SLA based Quality Assurance in Systems Development and Operations

The real value from any system is communicating to the stake holders that the system is indeed delivering the promised value. The process of establishing SLAs help stakeholders in having a realistic expectations of system performance. By focusing system development and operations efforts on SLAs ensure that we stay close to customer requirements in all our architectural, developmental and operational tasks.

By applying the above six steps, our approach ensures consistently high quality and proven cost savings.

 

 


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